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EMS Billing / Record Requests

The Manchester Fire Department uses an external billing company for all ambulance transports. If you have a question with regard to your bill, please contact the appropriate billing company, depending on the date of your service:

  • If your date of service is July 1, 2025, or after, call Pro EMS Solutions at 617-492-8484 or use the links below.
  • If your date of service was prior to July 1, 2025, call Comstar at 800-488-4351, and they will fulfill your request.

For services after July 1, 2025:

Pay Bill
Medical Records Request

31 Smith Place Cambridge, MA 02138
T 617.492.8484
proemssoluitons.com