Did you know this week is Telecommunicators Week?
Every time you dial 911 in our area, you’re connected with the professionals at North Shore Regional 911—the first, first responders.
📞 They answer your emergency calls
🚓 Dispatch Fire, Police, and EMS
🧠 Provide lifesaving pre-arrival instructions like CPR and bleeding control
📡 Keep responders updated in real time to ensure a safe, effective, and efficient response
If you’ve ever called 911, you may notice they ask a lot of questions. That’s by design. While one dispatcher is speaking with you, another is already alerting crews and updating us as we respond—giving us critical information before we even arrive.
Their calm voice, quick thinking, and coordination play a vital role not only in helping the public, but also in keeping your Police Officers and Firefighters safe.
This week, we recognize and thank all telecommunicators for the incredible work they do every single day!